Text messaging
Last updated November 4, 2026
Ruvyro sends text messages (SMS) only to people who give us their own mobile number to use our service: drivers requesting roadside help and independent technicians working with us.
How you opt in
You sign in on ruvyro.com/sign-in or in the Ruvyro technician app by entering your mobile number and tapping Text me a code: we text that one sign-in code because you asked for it.
Update texts are optional: you opt in by ticking the box agreeing to receive them. The box is unchecked by default, separate from our Terms and Privacy Policy, and not required to sign in or use Ruvyro. If you don't tick it, we text you nothing but the sign-in codes you request, and you follow your request on our website or app instead. This is the sign-in screen:
Mobile number
See our text messaging terms, Terms and Privacy Policy.
Tapping Text me a code sends a one-time sign-in code to this number.
Try the live form at ruvyro.com/sign-in
You can also opt in after asking for help: your request page offers update texts, and they start only if you tap Text me updates. Nothing is selected for you, and No thanks or simply ignoring it means no texts:
Get text updates?
We'll text you when a technician accepts, is on the way, and arrives.
Msg frequency varies, a few per request. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Text messaging terms
You can turn update texts on or off at any time with the Text updates switch on your requests page, or by replying STOP.
We only text numbers entered this way, and we never buy or rent phone lists. We keep a record of every choice (time, number, where it was made, and the wording shown).
What we send
- Sign-in codes, only when you ask for one, e.g. “Your Ruvyro code is 482913. It expires in 10 minutes.”
- If you opted in, updates about a service request you made, e.g. “Ruvyro: Alex K. accepted your request, arriving in about 12 min. https://ruvyro.com/jobs/… Reply STOP to opt out.”
- For technicians who opted in: job offers and updates about jobs you accepted.
We don't send marketing or promotional texts.
How often
Message frequency varies: typically one code per sign-in, and a few updates while a service request is in progress. Message and data rates may apply.
Opting out and help
Reply STOP to any message to stop receiving texts; we confirm once and send nothing more. Reply START to opt back in. Reply HELP for help, or Email support@ruvyro.com.
Carriers are not liable for delayed or undelivered messages.
Your information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. See our Privacy Policy and Terms of Service.